Privacy Policy

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Brokerage, company, or business information
• Billing and transaction information
• Property addresses and information related to a scheduled shoot
• Appointment and scheduling information
• Social media handles or profiles
• Content preferences, scripts, branding information, or other information provided for video production
• Messages, emails, text messages, call information, and other communications with us
• Reviews, feedback, surveys, or testimonials
• Information provided when applying for employment or working with Vision Real Estate Media

Payment Information

Payments may be processed through third-party payment processors such as Stripe.

We generally do not directly store complete credit or debit card numbers. Our payment providers may collect and process payment information according to their own privacy policies and security practices.

When you visit our website or interact with our online marketing, we or our service providers may automatically collect information such as:

• IP address
• Browser and device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring website or source
• Approximate location derived from an IP address
• Website interactions
• Advertising and campaign interactions
• Cookie and similar technology identifiers

We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, understand how visitors use it, measure advertising performance, and improve our marketing.

We may use personal information to:

• Provide photography, video, aerial, floor plan, 3D tour, branding, and other media services
• Schedule and manage appointments
• Create and deliver client media
• Manage branding memberships and subscriptions
• Process payments and invoices
• Communicate about bookings, projects, memberships, and accounts
• Respond to questions and provide customer service
• Write scripts and plan branding or marketing content
• Send service updates, reminders, follow-ups, promotions, or other marketing communications
• Maintain customer and prospective-customer records
• Improve our website, products, services, and customer experience
• Measure website and advertising performance
• Show or measure advertising on third-party platforms
• Prevent fraud, abuse, or security incidents
• Enforce agreements and protect our legal rights
• Comply with applicable laws, regulations, and legal processes
• Recruit, evaluate, and communicate with job applicants or contractors

When you submit information through a contact form, promotional offer, free-shoot claim, or other inquiry, we may use that information to respond to your request, verify eligibility, coordinate booking, and provide relevant follow-up communications.

We may maintain this information within our customer relationship management and business automation systems to manage inquiries, customer relationships, and marketing communications, subject to applicable law and your communication preferences.

We may also use information for other purposes disclosed to you at the time it is collected or with your consent.

We may contact you by phone, email, or text message regarding inquiries, requested promotions, bookings, services, and customer support.

We may also send promotional communications where permitted by law and, when required, with your prior consent.

You may unsubscribe from marketing emails using the unsubscribe link provided in those messages, or by contacting us. You may opt out of marketing text messages by replying STOP.

Consent to receive marketing communications is not required to purchase our services. Opting out of marketing communications will not prevent us from sending necessary transactional or service-related communications where permitted by law.

We do not sell mobile phone numbers or SMS opt-in information to third parties for their own marketing purposes.

We may share information with service providers that help us deliver communications on our behalf.

We use services such as Google Analytics and Google Ads to understand website activity, measure advertising conversions, and evaluate the effectiveness of our marketing.

These services may use cookies, tracking tags, pixels, device identifiers, or similar technologies to collect information about visits and interactions with our website and advertisements.

When you submit a form on our website, we may share a hashed (scrambled) version of the email address and phone number you provide with Google, so that Google Ads can measure which advertisements led to inquiries.

This information may be used for purposes including:

• Website analytics
• Conversion measurement
• Advertising attribution
• Audience measurement
• Advertising to people who have previously interacted with Vision
• Improving the relevance and effectiveness of advertising

You may be able to control cookies through your browser settings or privacy settings offered by applicable advertising platforms.

Where required by applicable law, we will honor legally recognized privacy preference signals or opt-out requests.

We may share personal information when reasonably necessary to operate our business, including with:

Service Providers

Companies that provide services on our behalf, such as:

• Payment processing
• Scheduling and booking
• Customer relationship management
• Email and text communication
• Cloud storage and file delivery
• Photo and video editing
• Website hosting
• Analytics
• Advertising
• Accounting
• Automation and business software

These providers may access information only as necessary to provide services to us, subject to their applicable agreements and policies.

Employees, Photographers, Editors, and Contractors

Information may be shared with members of our team when needed to schedule, produce, edit, deliver, or support a project.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

• Comply with applicable law or legal process
• Respond to lawful government requests
• Protect Vision Real Estate Media, our clients, employees, contractors, or others
• Investigate fraud, security issues, or violations of our agreements
• Establish, exercise, or defend legal claims

Business Transactions

If Vision Real Estate Media is involved in a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction, information may be transferred as part of that transaction.

With Your Direction or Consent

We may share information when you request, authorize, or consent to the disclosure.

Vision Real Estate Media does not sell personal information for monetary consideration.

We may use advertising and analytics providers that receive limited online identifiers, device information, or website interaction data for advertising, measurement, attribution, or similar purposes.

Certain privacy laws may define some forms of advertising-related data sharing differently from an ordinary sale of information. Where applicable, you may have the right to opt out of certain targeted advertising or data-sharing practices.

You may contact us at info@visionrealestatemedia.com to make a privacy request.

When you book our services, we may collect property addresses, access instructions, contact information, and other information necessary to complete the project.

Our photographers and videographers may capture photographs or video of properties, people, businesses, or other locations as part of the services requested by our clients.

Ownership, licensing, publication, portfolio use, and other rights relating to the media we create may also be governed by our applicable service agreement, membership agreement, booking terms, or other agreement with the client.

Vision Real Estate Media may use completed photography, video, or other media produced through our services for portfolio, website, social media, advertising, promotional, training, or business-development purposes when permitted by our agreements and applicable law.

If separate permission is required for a particular use, we will obtain that permission where required.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide services
• Maintain business and client records
• Manage ongoing customer relationships
• Complete financial and tax obligations
• Resolve disputes
• Enforce agreements
• Meet legal or regulatory requirements
• Maintain reasonable business records

Different categories of information may be retained for different periods.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

We use reasonable administrative, technical, and organizational measures designed to protect the personal information in our possession.

However, no website, electronic transmission, storage system, or method of communication can be guaranteed to be completely secure. We cannot guarantee absolute security of personal information.

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain information
• Opt out of certain marketing communications
• Opt out of certain targeted advertising or data-sharing activities
• Withdraw consent where processing is based on consent

To submit a request, contact info@visionrealestatemedia.com.

We may need to verify your identity before completing certain requests.

Some information may be retained when required or permitted by law, including information needed for accounting, legal obligations, fraud prevention, dispute resolution, or enforcement of agreements.

Our website or communications may contain links to websites, social networks, payment platforms, booking systems, or other services operated by third parties.

We are not responsible for the privacy practices of third parties. Their collection and use of information is governed by their own privacy policies and terms.

Our website and services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website. If we learn that such information has been collected, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or information practices.

When we update the policy, we will revise the effective date at the top of this page.

Material changes may also be communicated through our website or other appropriate means when required.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact: